PRIVACY POLICY

At Gifts To Go, we respect your privacy. This policy explains what data we collect, how we use it, and what rights you have.

1. Who We Are

Operator: G&S JOYFUL CRAFTS S.R.L. Address: Strada Meziadului 74, Oradea, BH, 410265 Email: gsjoyfulcrafts@gmail.com

2. What Data We Collect

• Order data: name, address, email, phone
• Payment data: processed securely through authorized payment providers
• Technical data: IP, browser, site behavior (cookies)

2.1 Cookies and Analytics

We use cookies and similar technologies to enhance your experience and analyze how visitors use our website. With your consent, we use:

• Essential cookies: Required for the website to function properly (shopping cart, user sessions). These do not require consent.
• Analytics cookies: Google Analytics and Microsoft Clarity help us understand how visitors interact with our website, which pages are most popular, and how we can improve your experience. These tools collect anonymized data including IP addresses (anonymized), device information, pages visited, and time spent on site.

You can control your cookie preferences through the cookie banner that appears on your first visit. You can change your preferences at any time by clearing your cookies and revisiting our website. For more information about how Google and Microsoft handle data, please visit their respective privacy policies.

3. Why We Use It

• Processing and delivering orders
• Communication and support
• Improving site experience
• Complying with legal obligations

4. Who We Share Data With

We share data only with: couriers (for delivery), payment processors, Shopify (e-commerce platform), Google Analytics (website analytics), and Microsoft Clarity (user behavior analytics). We do not sell your data to third parties.

5. How Long We Keep Data

We keep data as long as necessary for the stated purposes or as required by law (e.g., invoices – 10 years).

6. Your Rights

You have the right to access, correct, delete, or port your data. You can withdraw consent at any time. Contact us at gsjoyfulcrafts@gmail.com.

7. Security

We use technical and organizational measures to protect your data. Payments are encrypted and processed through authorized providers.

Contact

For any questions about your personal data, contact us at gsjoyfulcrafts@gmail.com.